Chief Product & Customer Success Officer
Will is Silverchair’s Chief Product and Customer Success Officer. In these roles he looks after the core Silverchair Platform and Silverchair’s growing client community. He guides our product, marketing, client services, and customer success teams. He has a deep knowledge of scholarly publishing, having worked in the industry for over 18 years in product and publisher roles for leading commercial and society houses including, most recently, the American Association for the Advancement of Science (Science Magazine), SAGE Publications, the American Psychological Association, and Lippincott Williams and Wilkins.